Smartec Business Solutions is one of few companies that specialise in maximising automation through the events lifecycle, as well as across multiple meetings and events. It looks for integration between systems at every opportunity to reduce the dependency on spreadsheets, and the potential breach of data protection regulations they can leave when they contain personal data.
In addition, it can plan, implement and support Strategic Meetings Management (SMM) programs for corporate events teams, agencies, or travel management companies. Smartec is totally independent and impartial and can work with a client’s preferred SMM platform, or provide consultancy to recommend a platform that best suits the client.
All solutions have business intelligence, data analytics and data protection principles inbuilt, either in line with client objectives or with legal requirements.
Event technology is becoming more diverse and complex daily, with a plethora of tools / systems / platforms on the market. Managing all these systems is a specialised skill, but the burden falls on event planners.
Smartec offers a fully managed event technology service for its clients. This means Smartec will work with the events team and manage all the 'technical' aspects of an event, leaving planners free to focus on their core competency. Managed services can include:
Smartec can help organisations by managing their event technology needs throughout the lifecycle of an event
For more information, call Smartec on +44 (0)1784 289974 or email info@smartecbs.com
A strategic meetings management program (SMMP) for both corporations and agencies is a key component in bringing efficiency to an organisation by driving compliance, promoting common processes and centralising data management. It is a company-wide initiative which requires the buy-in of stakeholders at all levels, from senior management through to PAs who organise events on behalf of their manager or team.
Simply licensing an SMMP technology platform is the start of the process - the challenge is the change management and subsequent business process engineering that is required to implement the platform. An SMMP program requires stakeholders throughout the enterprise to be trained and informed on the new processes they are required to follow. This will drive compliance, which in turn will reduce costs through standardisation. Programs can be local, regional or global, but the greatest benefit (and challenge) is to have standardisation of data and processes across the enterprise.
A full SMM program will allow clients to gain visibility of all event spend, be it for themselves (agency) or their clients.
For more information, click here or call Smartec on +44 (0)1784 289974 or email info@smartecbs.com
Most modern event technology systems are built on 'open standards', which allows them to integrate with other systems. This helps with automation during the events lifecycle, and can help drive compliance and reduce costs.
Examples include:
For more information, click here or call Smartec on +44 (0)1784 289974 or email info@smartecbs.com
Events generate large volumes of data, including the following:
Having large volumes of data is one thing, but turning the data into actionable insights is another. These insights may lead analytics that can influence future events, resource planning, product development, etc.
For more information, call Smartec on +44 (0)1784 289974 or email info@smartecbs.com
Thanks to the GDPR (the EU General Data Protection Regulation) and CCPA (California Consumer Protection Act), organisations are thinking much more about the personal data they hold, and how they process it. The meetings and events industry is heavily impacted by these regulations, due to the large volumes of personal data processed, such as invitee lists, registrant lists, rooming lists, A&D reports, attendee engagement data, etc.
Becoming compliant with these regulations (and more) is not an option - it is mandatory in order to avoid large fines and other sanctions. Compliance tends to be a journey, rather than a single act, as it requires significant change management to implement successfully.
Smartec can help organisations with their data protection journey by taking a phased approach:
For more information, click here, or call Smartec on +44 (0)1784 289974 or email info@smartecbs.com